Is Goodwill a good company to work for as a Production Associate?

Production Associate professionals working at Goodwill have rated their employer with 2.5 out of 5 stars in 87 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Production Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Production Associate interview questions at Goodwill .

Does Goodwill pay Production Associate employees well?

Production Associate professionals rate their compensation and benefits at Goodwill with 1.6 out of 5 stars based on 87 anonymously submitted employee reviews. This is 51.2% worse than the company average rating for salary and benefits. Find out more about Production Associate salaries and benefits at Goodwill .

How happy are Production Associate professionals working at Goodwill?

22% of Production Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 59% in the past 12 months. Production Associate professionals have also rated Goodwill with a 2.3 rating for work-life-balance, 2.8 rating for diversity and inclusion, 1.9 rating for culture and values and 1.8 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 590 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 117 reviews)); "work environment was good for me" ((in 113 reviews)); "Flexible schedule was nice to have" ((in 97 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 882 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 271 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 86 reviews))

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Goodwill

Goodwill Production Associate reviews

2.5

22% would recommend to a friend

(87 total reviews)

Catherine Meloy

41% approve of CEO

32% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.3

Work/Life balance

1.9

Culture & values

1.9

Senior management

1.8

Career opportunities

1.6

Compensation and benefits

Production Associate employees have rated Goodwill with 2.5 out of 5 stars, based on 87 company reviews on Glassdoor. This indicates that most Production Associate professionals have an average working experience there. Goodwill is rated 33% below average by Production Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

87 reviews

3.0

May 8, 2026

Friendly staff but demanding pace and long hours

Production associate

Recommend

CEO approval

Business Outlook

Pros

- Friendly staff. - Own space. - Reliable staff.

Cons

- Standing for long hours. - Fast-paced.

1.0

Jan 11, 2026

Not worth the hass

Production associate

Recommend

CEO approval

Business Outlook

Pros

Some fellow employees are friendly and helpful

Cons

Hostile work environment, incompetent management, abusive schedule, constant lies

1.0

Dec 31, 2025

Don't

Production associate

Recommend

CEO approval

Business Outlook

Pros

There aren't any to outweigh the cons

Cons

You reach max pay quickly and cannot receive a raise unless you move to management, management does not care about employees, given final warning over what was likely a computer glitch and removed from my department and position, humiliated at meeting, no one talks to me now, after almost 10 years I am treated like I'm nobody. They are supposed to be all about helping people but they don't care about their employees at all.

Viewing 1 - 3 of 87 Reviews

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Goodwill

Goodwill Production Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Friendly staff but demanding pace and long hours

Not worth the hass

Don't

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