Is Goodwill a good company to work for as a Production Associate?

Production Associate professionals working at Goodwill have rated their employer with 2.5 out of 5 stars in 87 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Production Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Production Associate interview questions at Goodwill .

Does Goodwill pay Production Associate employees well?

Production Associate professionals rate their compensation and benefits at Goodwill with 1.6 out of 5 stars based on 87 anonymously submitted employee reviews. This is 51.2% worse than the company average rating for salary and benefits. Find out more about Production Associate salaries and benefits at Goodwill .

How happy are Production Associate professionals working at Goodwill?

22% of Production Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 59% in the past 12 months. Production Associate professionals have also rated Goodwill with a 2.3 rating for work-life-balance, 2.8 rating for diversity and inclusion, 1.9 rating for culture and values and 1.8 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 590 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 117 reviews)); "work environment was good for me" ((in 113 reviews)); "Flexible schedule was nice to have" ((in 97 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 882 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 271 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 86 reviews))

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Goodwill

Goodwill Production Associate reviews

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2.5

22% would recommend to a friend

(87 total reviews)

Catherine Meloy

41% approve of CEO

32% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.3

Work/Life balance

1.9

Culture & values

1.9

Senior management

1.8

Career opportunities

1.6

Compensation and benefits

Production Associate employees have rated Goodwill with 2.5 out of 5 stars, based on 87 company reviews on Glassdoor. This indicates that most Production Associate professionals have an average working experience there. Goodwill is rated 33% below average by Production Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

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Reviews by job title

87 reviews

5.0

Jul 17, 2025

Goodwill

Production associate

Recommend

CEO approval

Business Outlook

Pros

Like my job Good PTO available Pretty low stress despite a lot of work Good management and coworkers

Cons

Not as much pay as other retail jobs around area Hard work Not much of a raise per year

2.0

May 29, 2025

Despite the name, it's anything but goodwill.

Production associate

Recommend

CEO approval

Business Outlook

Pros

It gives second chance employment for those with less than sparking backgrounds and special needs

Cons

▪︎It's a greedy and misleading company in whole. The quotas that are humanly impossible. Even the long standing employees (17yrs) doesn't make the quota. ▪︎The manager at the one I worked at lied all the time to the employees and didn't take accountability for any of her mistakes. ▪︎ All the donations are priced by employees with no real training on quality, value or market price of things and the prices are decided willingly so the same two things can be priced totally different. ▪︎The benefits for suck, I was paying $300+ biweekly and it hardly covered meds. ▪︎ The training style reminds me of my dad... Non existent.

4.0

May 2, 2025

good place to work

Production associate

Recommend

CEO approval

Business Outlook

Pros

a non-toxic work environment with good hours

Cons

8.50 hour pay with a short break

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Goodwill Production Associate reviews

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Despite the name, it's anything but goodwill.

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