Is Goodwill a good company to work for as a Associate?

Associate professionals working at Goodwill have rated their employer with 3.1 out of 5 stars in 61 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Associate interview questions at Goodwill .

Does Goodwill pay Associate employees well?

Associate professionals rate their compensation and benefits at Goodwill with 1.5 out of 5 stars based on 61 anonymously submitted employee reviews. This is 60.5% worse than the company average rating for salary and benefits. Find out more about Associate salaries at Goodwill.

How happy are Associate professionals working at Goodwill?

14% of Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 75% in the past 12 months. Associate professionals have also rated Goodwill with a 1.8 rating for work-life-balance, 1.9 rating for diversity and inclusion, 1.9 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 578 reviews)); "Benefits and you meet some great coworkers" ((in 382 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 115 reviews)); "Good work environment very easy going" ((in 113 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 267 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 85 reviews)); "Low salary and not good working" ((in 85 reviews))

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Goodwill

Goodwill Associate reviews

3.1

14% would recommend to a friend

(61 total reviews)

Catherine Meloy

42% approve of CEO

13% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate employees have rated Goodwill with 3.1 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

61 reviews

4.0

Sep 18, 2020

Associate

Recommend

CEO approval

Business Outlook

Pros

Not a bad place for a high school or retiree to work

Cons

Pay is not amazing but not the worst

3.0

Jul 7, 2020

Not a high payer

Associate

Recommend

CEO approval

Business Outlook

Pros

Met lifelong friends at location, some management stellar

Cons

Other management makes the job harder to do

1.0

Jun 28, 2020

Walmart of nonprofits

Associate

Recommend

CEO approval

Business Outlook

Pros

staff discount, lunch breaks, some coworkers are cool

Cons

Unprofessional Management, Greed, abusive to staff, rude customers, harassment by the main office if you go to HR or get on their radar, incentives only for management means pressure to out proform for their benifit

Viewing 52 - 54 of 61 Reviews

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Goodwill Associate reviews

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Associate

Not a high payer

Walmart of nonprofits

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