Is Goodwill a good company to work for as a Retail Associate Manager?

Retail Associate Manager professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 405 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Associate Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Associate Manager interview questions at Goodwill .

Does Goodwill pay Retail Associate Manager employees well?

Retail Associate Manager professionals rate their compensation and benefits at Goodwill with 3.2 out of 5 stars based on 405 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Retail Associate Manager salaries at Goodwill.

How happy are Retail Associate Manager professionals working at Goodwill?

76% of Retail Associate Manager employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Associate Manager professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

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Goodwill

Goodwill Retail Associate Manager reviews

3.6

76% would recommend to a friend

(405 total reviews)

Catherine Meloy

75% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Retail Associate Manager employees have rated Goodwill with 3.6 out of 5 stars, based on 405 company reviews on Glassdoor. This indicates that most Retail Associate Manager professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Associate Manager professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

405 reviews

5.0

Jan 20, 2026

Goodwill Retail Associate

Retail associate

Recommend

CEO approval

Business Outlook

Pros

Management is very understandable regarding time off and making time for your personal life.

Cons

You are on your feet literally all day and if you don’t have good footwear, you will feel it in your feet and knees.

5.0

Jan 13, 2026

Great company

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great hours and benefits! Always felt like I was helping for a bigger cause!

Cons

Can be long monotonous days and you deal with a lot of flack from customers about raising prices.

4.0

Dec 27, 2025

Easy

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

You get to have different tasks that include door donation handling, cashier, tagging, organizing clothes, and customer service.

Cons

did not get as many hours as I wanted.

Viewing 13 - 15 of 405 Reviews

Jobs at Goodwill

Retail Sales Associate - Winfield #29

Retail Sales Associate

Retail Sales Associate (Junction City #32)

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Goodwill Retail Associate Manager reviews

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Goodwill Retail Associate

Great company

Easy

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