Is Goodwill a good company to work for as a Sales Floor Associate?

Sales Floor Associate professionals working at Goodwill have rated their employer with 1.8 out of 5 stars in 21 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Floor Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Floor Associate interview questions at Goodwill .

Does Goodwill pay Sales Floor Associate employees well?

Sales Floor Associate professionals rate their compensation and benefits at Goodwill with 2.3 out of 5 stars based on 21 anonymously submitted employee reviews. This is 19.6% worse than the company average rating for salary and benefits. Find out more about Sales Floor Associate salaries at Goodwill.

How happy are Sales Floor Associate professionals working at Goodwill?

18% of Sales Floor Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 80% in the past 12 months. Sales Floor Associate professionals have also rated Goodwill with a 1.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 1.4 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 577 reviews)); "Flexible hours and good if you’re in school" ((in 198 reviews)); "They also were great for the employees" ((in 113 reviews)); "Good work environment very easy going" ((in 108 reviews)); "Flexible schedule was nice to have" ((in 108 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 875 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 260 reviews)); "Upper management does not care if you are trying your best" ((in 198 reviews)); "No training provided for positions that should have training." ((in 100 reviews)); "Low salary and not good working" ((in 85 reviews))

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Goodwill

Goodwill Sales Floor Associate reviews

1.8

18% would recommend to a friend

(21 total reviews)

Catherine Meloy

Not enough data to show CEO approval

17% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.0

Career opportunities

2.3

Compensation and benefits

1.4

Culture & values

1.4

Work/Life balance

1.4

Senior management

Sales Associate/Floor Associate employees have rated Goodwill with 1.8 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Sales Associate/Floor Associate professionals have a poor working experience there. Goodwill is rated 52% below average by Sales Associate/Floor Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

21 reviews

1.0

Sep 22, 2025

Worst management of all time

Sales floor associate

Recommend

CEO approval

Business Outlook

Pros

There really isn't any. Avoid at all costs.

Cons

Management is extremely poor, managers are rude and very impatient, lack of proper training. I wasn't told when my break was on my first day and was forced to work for TEN+ hours on a closing shift with NO break. My "training" was just to follow around a random employee and see what they do. I'm not even kidding.

1.0

Nov 20, 2024

Do better!

Sales floor associate

Recommend

CEO approval

Business Outlook

Pros

Looking at cool fun clothes/trinkets

Cons

They don’t let staff shop. They throw away good products even if they’re still good quality and doesn’t get bought. They underpay

4.0

May 9, 2024

Money is good but the people

Sales floor associate

Recommend

CEO approval

Business Outlook

Pros

You can get in many hours at Goodwill. I've seen young people become mangers if they want to or stay just a grunt.

Cons

Managers are overworked and the are some quirky characters working there that make it frustrating.

Viewing 1 - 3 of 21 Reviews

Jobs at Goodwill

Retail Cashier/Sales Floor Associate

Mayfield Heights, Cuyahoga, OH

$13 - $13 /hr

(Employer provided)

View job

Retail Cashier/Sales Floor Associate

Retail Cashier/Sales Floor Associate

Retail Cashier/Sales Floor Associate

Retail Cashier/Sales Floor Associate

University Heights, Cuyahoga, OH

$13 - $13 /hr

(Employer provided)

View job

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Goodwill

Goodwill Sales Floor Associate reviews

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Worst management of all time

Do better!

Money is good but the people

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