Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jul 18, 2025

Not a good willed place

Recommend
CEO approval
Business Outlook

Pros

Not really anything to be completely honest other than my coworkers were nice

Cons

Unclean, dark dirty room forced to sort through rodent droppings and bed bugs with things like lingerie without gloves, and you spray a disinfectant spray and then off those clothes go to be bought unknowing to the buyers how gross it is. It smells bad, and all the company cares about is their quotas

3.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great team - bad leader

Cons

-Horrible pay -Corporate office lacked diversity of the employees and clients we serve -Poor leadership - even to the point where management was reporting each other -Management would be at the door listening in on you…??? Umm just come in..sigh -The “cutting edge” tech was a joke -Training was non existent

Viewing 355 - 357 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.