Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

very easy, great beginner job

Cons

mediocre pay, bad management, our location was severely understaffed which made calling out a nightmare

5.0
Jun 26, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Coworkers were great. Store was new and well kept. Management was supportive and flexible.

Cons

Lots of theft and sketchy customers would come in an hour before closing and on busy weekends, it made working at this location difficult.

4.0
Jun 25, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Great company with a lot of freedom to work in a way that’s best for you. Benefits are good and they provide great work/life balance. Great culture and an amazing mission.

Cons

Projects were slow moving which made knowing what to prioritize unclear. They’re a small company so identifying future career opportunities was difficult.

Viewing 388 - 390 of 9,238 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.