Goodwill reviews

3.2

46% would recommend to a friend

(9,245 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Apr 17, 2025
Recommend
CEO approval
Business Outlook

Pros

You don’t have to deal with customers directly

Cons

Crabs in the barrel mentality. Terrible communication terrible motivation, no clear direction not about the employees head. There always will be a cap off, but will be lied to about receiving increases or pay or even bonuses unlike the store settings that receive bonuses.

3.0
Apr 17, 2025

An OK Job

Recommend
CEO approval
Business Outlook

Pros

Understanding managers, proximity to stores, decent employee discounts

Cons

Didn't get the position I applied for nor the pay that was listed.

3.0
Apr 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and workplace environment

Cons

Needs improvement with growth in company. They keep increasing the budget for the store to make impossible to make the daily goals.

Viewing 520 - 522 of 9,245 Reviews

Glassdoor has 9,747 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.