Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 585 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 117 reviews)); "flexible schedules are nice when they occur" ((in 112 reviews)); "work environment is good and" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 270 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 90 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 82 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Goodwill reviews

3.2

46% would recommend to a friend

(9,241 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews

2.0

Apr 21, 2025

Unrealistic expectations from management

E-commerce associate

Recommend

CEO approval

Business Outlook

Pros

You find cool donations I guess.

Cons

Management expects employees to work like robots. They use scare tactics if you don't reach goal, they count every second you aren't in your chair (including when you need to use the bathroom) They time you and watch your numbers. Lots of micromanaging, and when they see you doing good with your work, they pile on extra work on you. Pizza parties to show their employee "appreciation" while they get bonuses for sitting around at their desk or looking over everyone's shoulders when they can barely(or know) how to do the ridiculous amount of work they force onto employees.

2.0

Apr 15, 2025

Good enough for non-government work

Summer internship

Recommend

CEO approval

Business Outlook

Pros

Doesn't actively despise your existence, in theory.

Cons

So it goes, so it goes.

3.0

Apr 8, 2025

Good Location, Corrupt Corporation

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good coworkers, stable income, pretty mid

Cons

Bad, Greedy Company. Watched them treat disabled people like cheap slaves. Don't pay anyone else appropriately either. Watched poor people struggle with jacked up prices for the junk they sell. Anything nice was basically made new retail price or sent out to sell online for big bucks.

Viewing 550 - 552 of 9,241 Reviews

Jobs at Goodwill

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Goodwill

Goodwill reviews

Company ratings over time

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Reviews by job title

Unrealistic expectations from management

Good enough for non-government work

Good Location, Corrupt Corporation

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