Goodwill reviews

3.2

46% would recommend to a friend

(9,245 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy job and great people with a comfortable work environment.

Cons

Shift work the night shift weighs on the person over time.

1.0
Jun 18, 2023

Nightmare

Recommend
CEO approval
Business Outlook

Pros

- nice customers - cool stock - good location

Cons

- disrespectful management - unhelpful - mean

2.0
Jun 12, 2023

Terrible Director of Retail Sales

Recommend
CEO approval
Business Outlook

Pros

The basic mission behind Goodwill is very good. The assistance they offer people is great. Meaningful programs.

Cons

Director of retail is the worst. Treats employees terrible. Unrealistic expectations. I've seen store leadership in tears, and heard the words used. But Store leadership is great! Fully explains what and why and always tries to be transparent as to what the company expectations are.

Viewing 625 - 627 of 9,245 Reviews

Glassdoor has 9,747 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.