Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Goodwill offers paid time and a half financial classes. You learn a lot in these free and paid classes that feed you, too. There was also the incentive of an extra $250 if you put your own $250 in a savings account. Goodwill hires criminals and mentally handicapped that can't find jobs elsewhere (also a con). They offer tuition reimbursement, an awesome retirement benefit, low premiums on healthcare. They don't genuinely care if you are 5 minutes late to work, even on a regular basis. They will always work around your schedule. There is a resource service that comes on a monthly basis to touch base with employees about everything from childcare to food stamps to doctors. There is also a department that deals with loans if you can't find any way to get a loan for an immediate need.

Cons

The management team at our store all have different ideas of what, when, where, why, and especially HOW things are done. They break rules all the time for customers and employees. Hourly employees don't hold their weight. Expect jobs to be done incorrectly and not fixed until the Vice President of Retail shows up.

2.0
Dec 28, 2013

Nonprofit that doe not really care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some what helping people, to focused on policies and publicity make them look good

Cons

Really not 100% assisting the people needing the most help

3.0
Dec 26, 2013

A relatively easy job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are guaranteed 40 hours of work each week. The pay is biweekly. I started at $8.50 per hour. You are given an hour lunch break. As a floor associate you are responsible for placing the clothes onto racks as well as removing them from racks. You operate the cash registers and make daily announcements to the customers. The hardest part of this position would be rushing to get a certain amount of clothing and items onto the sales floor within a given time.

Cons

Most employees rarely leave before evening. Work hours vary and could range from 8-5 to 12-9. The job can become monotonous after a while. Meetings are held to track progress and to tell employees whether or not they reached a sales goal. It can be frustrating when there is a problem with reaching the sales goal but the employees have done all that they can.

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Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.