Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Sep 21, 2014

Overall a great company and great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People really care about the mission of enabling others to gain work skills and improve their lives. A hand up not a hand out. Most of the staff are very friendly and knowledgeable. Employees care about one another. Very good leadership training.

Cons

It is a nonprofit so money is almost always tight. It is a family operated business, which can lead to concerns about politics / lack of open and honest communication. Some of it is real and some of it is staff being paranoid. Bit perception is reality...

5.0
Sep 20, 2014

Outstanding place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great leadership Strong focus on best practices Genuine focus on the mission Great growth

Cons

Multiple business lines... Business is complex

3.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Cool finds all the time, fun/interesting customers and coworkers. Super fast paced and you will never have a dull moment!

Cons

The store is constantly a mess. Cleaning up discusting messes (feces, urine,vomit) just to name a couple! Theft is a huge issue that can be frustrating at times. Merchandise has to be on the sales floor for at least a week before you're allowed to purchase it.

Viewing 8944 - 8946 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.