Goodwill Retail Sales Associate reviews

3.6

82% would recommend to a friend

(289 total reviews)

Catherine Meloy

76% approve of CEO

48% positive business outlook

Retail/Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Retail/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail/Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

289 reviews
1.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- consistent scheduling - generally good management - offers additional hours

Cons

- no yearly raise, though promised) - no referral bonus, though promised - unprofessional working environment

4.0
Feb 1, 2026

Solid

Recommend
CEO approval
Business Outlook

Pros

Friendly staff and accommodating manager.

Cons

Limited hours for part time.

5.0
Jan 13, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

Great hours and benefits! Always felt like I was helping for a bigger cause!

Cons

Can be long monotonous days and you deal with a lot of flack from customers about raising prices.

Viewing 7 - 9 of 289 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.