Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
May 7, 2014

Better than most retail stores to work at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

we recently got 1.50 pay raise for everyone who is starting out (cashier, sales associate, etc.) We get every other weekend off (Saturday and Sunday). I work with some really great people.

Cons

Some of the customers already get a really great deal, and they complain anyway. For example: they will take an adult women's shirt and try to convince cashiers it's a kids shirt on Toddler Thursday. Some of the special deals (like half off furniture) is vague on which ones is considered furniture so the customers think it's everything in furniture section like a lamp or record player and get mad when we have to tell them it's not furniture special. Some of the newer managers (who aren't new anymore) could be better at being a manager. Sometimes I have to teach her how to do things at the register!

2.0
May 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Typically full time employment, hire people with mental disabilities

Cons

Pay was $8.00/hr. which is ironic considering their mission of "helping people get employed," seeing as no one can live on that wage. I was in college at the time, and requested only part-time employment several times, and ended up having to quit because no one would change my schedule despite my DAILY insistence. All you need to learn how to apply for a job is online, go to a library if you don't have a computer. Besides, helping someone find a job only works if there are jobs out there. Shop at the DAV, their cause actually makes sense, although I probably wouldn't recommend working there either because of the pay.

Viewing 9019 - 9021 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.