Goodwill reviews

3.2

46% would recommend to a friend

(9,226 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

The coworkers and a couple of managers were the only things getting me out of bed and into that place. I had grown to really like them and didn't want to let them down.

Cons

I had the enjoyment of working there for 4 years. Unfortunately, I only received a dollar in total raises, and that is after they raised they minimum pay; which they bumped many of us to, forgoing previous raises and told us tough luck. Management can't agree nor communicate about any issues, let alone keep a grip on themselves unless they're all hanging out in the office gossiping for hours on end. On top of that, good luck getting your work done. You might reach your goals or finish your projects, but they will come around and ask you to either undo all of the work you just did or have you make up for someone else, who they won't ever approach about their lack of effort. Nope, you did a good job? Here, make up for everyone else.

2.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

You get to serve the community and have a chance to positively impact people's lives.

Cons

They put money over mission; second (or third) rate leadership; they know they hire people with "barriers to employment" (ex-offenders, disabled, etc.) who struggle to find work elsewhere, and they use that knowledge to pay significantly less than market value; massive culture (and pay) gap between executives and average employee

4.0
Mar 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Major holidays off Good variety in day to day tasks

Cons

Low pay Lots of customers complain about the company and pricing Common to work every other weekend or more A lot of your experience as an employee will depend on the store manager, each store has its own culture.

Viewing 169 - 171 of 9,226 Reviews

Glassdoor has 9,727 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.