Goodwill reviews

3.2

46% would recommend to a friend

(9,226 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Jan 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Some great store managers. Enjoyed working with my staff.

Cons

Goodwill (Sacramento) takes advantage of those with disabilities. They were often making less than $3 an hour. The regular staff only made $8 an hour with zero chance of making more. Goodwill is very bottom line driven. Not a bad thing in retail, but not what I thought Goodwill was about.

2.0
Jan 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked part-time for Goodwill Industries for almost 6 years while attending high school and college. They have very flexible scheduling and I have met SOME pretty great people.

Cons

Goodwill has unrealistic expectations for their goals and quota, especially for how little they pay. Each year they give a TINY raise, maximum 3%. Corporate is greedy and management is filled with drama. There's practically a new manager every year and new regular retail employees every month-three months, not exaggerating. I think that says in itself how well this company treats their employees. Their mission? Please...one of the least genuine companies out there. Also, I would like to add that I exceeded the goals and quota they had set for me. I was an excellent employee who was punctual, professional, hardworking, and provided great customer service. They always told me I was a good employee. However, I tried time and time again to move up in the company. They would not even give me a single interview. They reasoned that I had no experience for any other position, so I could not move up. How am I supposed to gain experience when they wont give me a chance? And for that reason among many, is why I am leaving the company.

1.0
Jan 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, nonjudgmental and will try to help you

Cons

A childhood accident had left me with brain injury. As a result, I could only meet 70% of my quota. They let me go rather than transferring me someplace else or hiring more people at the plant. I guess I'll just have to live on my disability check rather than finding a job.

Viewing 196 - 198 of 9,226 Reviews

Glassdoor has 9,727 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.