Goodwill reviews

3.2

46% would recommend to a friend

(9,226 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Oct 31, 2013

Goodwill are snobby

Recommend
CEO approval
Business Outlook

Pros

There is chance you will advance quickly. The pay is good, and a job is a job, and they do hire quickly.

Cons

Goodwill starts you off at part-time, and right now they are struggling to even give full time employees 32 hours. At my 30 day orientation, I was told of all these opportunities that would be open to me. I though wow, this sounds to good to be true.... and of course it was. First of all you are supposed to be doing a certain amount of training hours a year depending on you position and whether you are part-time or full-time. Well because we were not on budget, I had to literally put everyone on computer training hours on the computer, instead of sending them to the gcc where the good classes are given. I had an ultimate goal when I got there, and no matter how hard I tried, I needed some of the classes that were being offered at the gcc, but because of budget, my goals were tossed in the toilet. I wanted ultimately to work at the gcc doing something with computers, but could not get the proper training classes I needed to advance to that level. Everytime I tried to schedule myself for a certain class a the gcc, we were not on target for budget, so I had to cancel any class I had scheduled for myself or anyone else. There quite a few that wanted to take certain classes that could not because of this. There was too much gossip, dis-honesty, back stabbing, and just plain old he said she said so let's do this and nothing ever worked. everyone wanted to do things there own way and of course because management is always right... that is the way things got done. These are very selfish people. working for a good cause yes, but the amount of trust that is put into these people's hands...we should be ashamed of ourselves. The CEO makes 6 figures, but can not afford to give part time employees half the time barely 15 hours. wow now that is saying something.

3.0
Sep 18, 2013

Goodwill

Recommend
CEO approval
Business Outlook

Pros

Meant some awesome people, made great friends, learned a lot about non-profit.

Cons

Had some bad management, people not on the same page, pay not good.

5.0
Aug 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Amazing opportunities for those who work hard, on going training, at the end of the day you know you are contributing to something great, constantly growing and changing to meet the needs of the community and the employee, supervisors who are honest with you and give you the leeway of being human. AMAZING benefits package including discounts on cars and boats; inexpensive health insurance; bonuses, retirement, and emergency financial assistance; EAP; and rewards program for excellent job performance.

Cons

Possibly too concerned with lawsuits and allow many employees to get away with having no work ethic, need better loss prevention methods for shoplifting - sometimes company is more concerned with protecting a customer's (shoplifters) feelings than its assets. Wish I didn't have to be so flexible with my schedule so I could attend church and eat dinner with my kids.

Viewing 202 - 204 of 9,226 Reviews

Glassdoor has 9,727 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.