Is Goodwill a good company to work for as a Retail Sales Associate?

Retail Sales Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 289 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Sales Associate interview questions at Goodwill .

Does Goodwill pay Retail Sales Associate employees well?

Retail Sales Associate professionals rate their compensation and benefits at Goodwill with 3.4 out of 5 stars based on 289 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Retail Sales Associate salaries at Goodwill.

How happy are Retail Sales Associate professionals working at Goodwill?

82% of Retail Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Sales Associate professionals have also rated Goodwill with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 585 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 117 reviews)); "flexible schedules are nice when they occur" ((in 112 reviews)); "work environment is good and" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 270 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 90 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 82 reviews))

Goodwill Retail Sales Associate reviews

3.6

82% would recommend to a friend

(289 total reviews)

Catherine Meloy

76% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (289 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Retail/Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Retail/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail/Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

289 reviews

3.0

Dec 29, 2018

jack of all trades

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

friendships with coworkers and customers and relearning skills in retail such as tagging and cashiering and loor recovery and housekeeping

Cons

no super saturdays off unless a death in the family or you or family member hospitalized the never have enough nighrt people scheduled. people get mad because of being overworked and walkout or call in and quit

1.0

Nov 12, 2018

No thanks

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

They allow colored hair, piercings, tats etc.

Cons

Toxic work environment, drama, rumors floating around, management was awful with a “I’m not here to be liked” attitude. no limit to the number of items customers can bring into a fitting room (MAJOR THEFT PROBLEM) and so they leave ya a mess to clean up because the inconsiderate customers don’t bother hanging them on the rack for you they just leave it in a ball on the floor or in a cart 80% of the time. Management FORCE us to ask every single customer at checkout to donate there hard earned money to some “charity” we know nothing about. Management is unprofessional and talks about their employees. District and regional managers are usually out of reach and don’t respond when there’s a complaint. The place is simply garbage, literally.

4.0

Nov 7, 2018

fun place to work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

pay, benefits, customers, fun environment, gets you into shape

Cons

management likes to play favorites

Viewing 217 - 219 of 289 Reviews

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Goodwill

Goodwill Retail Sales Associate reviews

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jack of all trades

No thanks

fun place to work

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