Is Goodwill a good company to work for as a Retail Sales Associate?

Retail Sales Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 289 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Sales Associate interview questions at Goodwill .

Does Goodwill pay Retail Sales Associate employees well?

Retail Sales Associate professionals rate their compensation and benefits at Goodwill with 3.4 out of 5 stars based on 289 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Retail Sales Associate salaries at Goodwill.

How happy are Retail Sales Associate professionals working at Goodwill?

82% of Retail Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Sales Associate professionals have also rated Goodwill with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 561 reviews)); "Benefits and you meet some great coworkers" ((in 391 reviews)); "Flexible hours and good if you’re in school" ((in 207 reviews)); "Good work environment to grow" ((in 120 reviews)); "They also were great for the employees" ((in 119 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 895 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 265 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

Goodwill Retail Sales Associate reviews

3.6

82% would recommend to a friend

(289 total reviews)

Catherine Meloy

76% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (289 reviews)

Ratings by demographic groups

Race / Ethnicity

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Retail/Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Retail/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail/Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

289 reviews

3.0

Jun 4, 2018

Goodwill retail associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Trained in every area as an assistant (cashier, floor, backroom, etc.) Friendly customers

Cons

Outdated systems. Very low pay.

1.0

Apr 3, 2018

Retail Associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Almost nothing. I have to fill in at least 5 words, but there is almost nothing good from working there. Im still working here because I need to pay off my bills for another good year.

Cons

Cant shop at our own store only because some people in the past decided it was okay to hog all the items in the back and mess it up for all of us. Im always doing production. Unfair treatment from our new supervisor. Unfair time off. (There is rarely a chance when we can call our personal time off.) We are rushed to do racks when there isnt enough people to work with us. The supervisor is always in the office and never gets out and expects us to do all his dirty work. We have to use uniforms, but the managers dont have to. It is quite unfair. Our AC does not work in the back so it is freezing when its cold and it is burning hot when it is hot outside. Our location of the store requires security because we are always getting thieves in there 24/7. We always have to call the cops in order to walk us out because the people there are very dangerous.

4.0

Feb 12, 2018

Retail Sales Associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy to work at, reasonably good environment, no experience required, little intelligence requirement, overall a good position for entry level high-school students.

Cons

Work can become boring or unfulfilling, coworkers might not be the most professional people to work with, pay only slightly above minimum wage

Viewing 223 - 225 of 289 Reviews

Jobs at Goodwill

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Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

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