Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jun 28, 2012

Very unorganized company with lack of true management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My cost for health benefits!

Cons

Lack of communication among management causing tasks to be done over and over by several different employees. And done differently each time. Makes no sense and is a waste of manpower. as for the work, it isn't that bad, but with lack of proper equipment and conflicting orders both in store and above, the work becomes sometime impossible and more stressful than it needs to be. Adding to that there are some employees that can barely do the job and the rest of us find ourselves doing our work and then picking up the slack from others. Yet they continue to keep their jobs and do less and less. Training by management to the polices but then the same management personal do the opposite and say it's fine. Why have a company policy and why spend time training staff if you are not going to follow policy? Customers are always questioning the pricing and since management is out for every dollar they can get the customers have every reason to complain. Some of our wares prices are outrageous! Customers shop every thrift store in the area and when they see prices in Goodwill higher on used items they can buy new down the street, can you blame them for going elsewhere? This company has forgotten their mission. The pay is a very low for the average employee and the ad on Goodwill radio talking about "offering a competitive salary" is a joke! Bottom line is with the lack of available jobs in this area, and the number of unemployed applying for the few jobs, my only choice is to suck it up until I find something else.

2.0
Jun 27, 2012

Exactly like middle school!

Recommend
CEO approval
Business Outlook

Pros

The satisfaction gained from helping disadvantaged people obtain employment.

Cons

The work environment was atrocious and we were limited in the help we were able to provide participants of the program.

1.0
May 14, 2012

It sucked

Recommend
CEO approval
Business Outlook

Pros

The customers are the greatest.

Cons

They are crooked. they say non-profit my ass.

Viewing 223 - 225 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.