Is Goodwill a good company to work for as a Retail Sales Associate?

Retail Sales Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 289 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Sales Associate interview questions at Goodwill .

Does Goodwill pay Retail Sales Associate employees well?

Retail Sales Associate professionals rate their compensation and benefits at Goodwill with 3.4 out of 5 stars based on 289 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Retail Sales Associate salaries at Goodwill.

How happy are Retail Sales Associate professionals working at Goodwill?

82% of Retail Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Sales Associate professionals have also rated Goodwill with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

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Goodwill

Goodwill Retail Sales Associate reviews

3.6

82% would recommend to a friend

(289 total reviews)

Catherine Meloy

76% approve of CEO

48% positive business outlook

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Retail/Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Retail/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail/Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

289 reviews

3.0

Sep 20, 2017

Customer service retail worker

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Helping others; organization skills; communication; mathematics

Cons

Unpleasant people ; tagging clothing

4.0

Sep 4, 2017

Decent work job

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Meet interesting people lots of work stocking, and doing donations cool manager

Cons

pay wasn't so great for part time not enough teamwork

2.0

Aug 24, 2017

New opportunity

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

I loved working at the Goodwill but I needed a better opportunity

Cons

The down slide of working here was the commute

Viewing 235 - 237 of 289 Reviews

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Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

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Goodwill Retail Sales Associate reviews

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Customer service retail worker

Decent work job

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