Is Goodwill a good company to work for as a Store Associate?

Store Associate professionals working at Goodwill have rated their employer with 3.0 out of 5 stars in 73 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Store Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Store Associate interview questions at Goodwill .

Does Goodwill pay Store Associate employees well?

Store Associate professionals rate their compensation and benefits at Goodwill with 2.5 out of 5 stars based on 73 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Store Associate salaries at Goodwill.

How happy are Store Associate professionals working at Goodwill?

42% of Store Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Store Associate professionals have also rated Goodwill with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.5 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 561 reviews)); "Benefits and you meet some great coworkers" ((in 391 reviews)); "Flexible hours and good if you’re in school" ((in 207 reviews)); "Good work environment to grow" ((in 120 reviews)); "They also were great for the employees" ((in 119 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 895 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 265 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

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Goodwill

Goodwill Store Associate reviews

3.0

42% would recommend to a friend

(73 total reviews)

Catherine Meloy

6% approve of CEO

18% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.8

Work/Life balance

2.8

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.2

Senior management

Store Associate employees have rated Goodwill with 3.0 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Store Associate professionals have an average working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Store Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

1.0

Jan 16, 2019

Unreasonable policies that set people up to fail.

Store associate

Recommend

CEO approval

Business Outlook

Pros

Employee discount, flexibility , paid holidays

Cons

Unreasonable point system. Not very understanding with disabled workers.

1.0

Dec 31, 2018

store associate

Store associate

Recommend

CEO approval

Business Outlook

Pros

1.It’s a job I guess 2. Really nothing else except like 5-6 people that I’m cool with.

Cons

1. Management treats you like complete garbage for trying to hit the unrealistic goals & do back breaking work for a subpar wage. Modern day slavery. 2. Schedule wise they throw you around 24/7. No consistency whatsoever. Either too little hours, too little days or too many hours & too many days to the point of burnout. 3.Theyre really all about the numbers, they’re trying to make a profit out of this even though they are classified as a nonprofit which kinda puzzles me. 4. Why salvage a certain color of clothing when you’re putting out more of that same color of clothing? Backwards thinking. 5. Management sits around on there butts all day until the store closes and then decides to finally do cashiering. Don’t help anyone else if they ask them, just expect everyone to do it for themselves.

2.0

Dec 1, 2018

Store Associate

Store associate

Recommend

CEO approval

Business Outlook

Pros

Nice team of co workers

Cons

So co-worker don't do their part

Viewing 43 - 45 of 73 Reviews

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Goodwill Store Associate reviews

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Unreasonable policies that set people up to fail.

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