Is Goodwill a good company to work for as a Store Associate?

Store Associate professionals working at Goodwill have rated their employer with 3.0 out of 5 stars in 73 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Store Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Store Associate interview questions at Goodwill .

Does Goodwill pay Store Associate employees well?

Store Associate professionals rate their compensation and benefits at Goodwill with 2.5 out of 5 stars based on 73 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Store Associate salaries at Goodwill.

How happy are Store Associate professionals working at Goodwill?

42% of Store Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Store Associate professionals have also rated Goodwill with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.5 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

Goodwill Store Associate reviews

3.0

42% would recommend to a friend

(73 total reviews)

Catherine Meloy

6% approve of CEO

18% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Store Associate employees have rated Goodwill with 3.0 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Store Associate professionals have an average working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Store Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

73 reviews

2.0

Sep 5, 2015

They're NEVER satisfied!!

Store associate

Recommend

CEO approval

Business Outlook

Pros

Benefits. Great coworkers (varies on store location, obviously). Hours. Easy work.

Cons

One word, MANAGEMENT!! The manager is a bully and extremely hateful. She's definitely a mean girl and speaks down on all her employees. Acts on emotion and not for the benefit of the business.

3.0

May 5, 2015

Great shopping, not working.

Store associate

Recommend

CEO approval

Business Outlook

Pros

- able to work alone (if you don't like being in teams) - fast-paced, never a dull moment - managers were very understanding about hours

Cons

- a lot of employees only there to get checked-off for community service - not allowed to leave the facility for lunch - high turn around, always working with new people

5.0

May 4, 2015

cashier/floor

Store associate

Recommend

CEO approval

Business Outlook

Pros

Better opportunities. Better atmosphere an learning.

Cons

Want to learn everything there is in the business.

Viewing 61 - 63 of 73 Reviews

Jobs at Goodwill

Waverly Store Sales Associate

Sales Associate-Independence Store

Retail Stores - Thrift Store Associate

View all Store Associate Jobs

Goodwill

Goodwill Store Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

They're NEVER satisfied!!

Great shopping, not working.

cashier/floor

Jobs at Goodwill

Goodwill reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Goodwill

Goodwill reviews FAQs