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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

38% approve of CEO

31% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 23, 2024

Greedy Greedy Greedy

Recommend
CEO approval
Business Outlook

Pros

Literally only option for carless people.

Cons

These people will pay you dirty cheap and get away with it, but it’s catching up to them since they’re getting sued. Expect everything good and provides training to excel yet pays the bare minimum. Yea this company is great to USERS, sure, but it definitely hates its employees. People watch you like a hawk up in here and also LISTEN IN TO CALLS THAT ARE NOT SUPPOSED TO BE MONITORED. It’s uncomfortable to hear criticism from someone who obviously gets paid more for less work as well. Get your company in order and please respect your long term employees.

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LanguageLine Solutions Response
1y
Thank you for taking the time to share your feedback. We appreciate your honesty about your experience and the challenges you've faced. At LanguageLine, we continuously strive to provide high-quality service to our clients while also working to ensure a positive and supportive environment for our interpreters. We understand that compensation and work expectations are important concerns. We regularly review our policies to stay aligned with industry standards and improve the overall experience for our team members. Monitoring of calls is done in accordance with industry regulations and for quality assurance, but we take your comments seriously and are always evaluating our practices to ensure they are respectful and appropriate. We value all of our employees, particularly those who have dedicated themselves long term, and your feedback is important in helping us improve. We encourage you to reach out if you have further suggestions or would like to discuss your experience in more detail. Thank you again for your input, and we wish you all the best in your future endeavors.
4.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

The pros is a remote job and it is not the most difficult job

Cons

Work on holidays and sometimes a lot of continuos calls

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LanguageLine Solutions Response
1y
Thank you for your review. Since you’re employed with one of our partners, we recommend reaching out to them directly to share your feedback.
4.0
Sep 19, 2024

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good support and working from home

Cons

The salary and vacation system could be improved

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LanguageLine Solutions Response
1y
Thank you for your feedback! We're glad to hear that you appreciate the support and the option to work from home. We also take your comments seriously as we continue to improve our employee experience. Your insights are valuable to us!
Viewing 313 - 315 of 2,167 Reviews

Glassdoor has 3,053 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.