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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Aug 1, 2024

It’s a great place to work!

Recommend
CEO approval
Business Outlook

Pros

work from home - supportive team

Cons

isolation! working form home can sometimes feel isolating without the regular interaction of a traditional office environment.

avatar
LanguageLine Solutions Response
1y
Thank you for sharing your experience with LanguageLine Solutions! We're thrilled to hear you enjoy taking calls for us. Your feedback is greatly appreciated and serves as a reminder of why we strive to create a supportive and accommodating work environment. To support our interpreters and mitigate feelings of isolation, we have Chatter Groups available. We encourage our interpreters to provide additional feedback at interpretercommunications@languageline.com.
1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

they don't have any thing nice worth saying after almost 3 years of abuse. I just hope glassdoor doesn't erase this to help them. anyone looking for a job in this company living outside of the United States be warned.

Cons

- awful poverty salary, less than 500 dollars a month for 8 hours of the most stressful, abusive, demanding job ever. - they love to outsource people in other countries with bad economies, they do this through the use of other third party companies to avoid back slash when they fire people because they wear them out and cause physical and mental harm from how abusive they are with their employees. - they don't pay any form of bonus/over time, If one of their also clients makes you stay longer than your shift, then it's too bad. - most of their are clients are extremely rude to the LLS employees, - they keep chaning your schedule around without any previous notice and cero concern on how this might after and impact employees personal time, life, and other responsibilities. - They have "supervisors" monitoring employees on calls all day, These supervisors seem to have an attitude more in line with that of an overseer than an actual supervisor. - Cero empathy and respect for the employees: personal time, physical and mental health. - every year during the months of may and june, when there aren't back to back calls, they start firing employees to save money. "Why pay for 3 employees when 1 can do the job of 3 for the same salary." - No opportunity for growth with in the company for any other position aside from being an overworked and underpaid interpreter.

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LanguageLine Solutions Response
1y
LLS uses a strict standard of call handling protocol that has been refined over the past 42 years and has been validated by numerous outside agencies, including “Great Place to Work.” Our partners have the same commitment. We take particular objection to the assertions. Unfortunately, it was not a good fit for you. We wish you well in your future endeavors.
4.0
Jul 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and good benefits for long term employment

Cons

Compensation and benefits could be better for entry positions

avatar
LanguageLine Solutions Response
1y
Thank you for sharing your experience with LanguageLine Solutions! Providing our employees with the ability to maintain a healthy work-life balance is a top priority for us. Your feedback is greatly appreciated and serves as a reminder of why we strive to create a supportive and accommodating work environment. We wish you well in your future endeavors.
Viewing 349 - 351 of 2,167 Reviews

Glassdoor has 3,053 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.