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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 25, 2024

Still on the fence

Recommend
CEO approval
Business Outlook

Pros

Hourly pay for calls, stable schedule, stable income, extensive training and feedback

Cons

Micromanaging, lack of incentive, call volume too high, rigid breaks, no flexibility

avatar
LanguageLine Solutions Response
1y
Thank you for taking the time to share your feedback. As a “Great Place to Work” taking care of our interpreters is very important to us. One of our core values is continuous improvement and we are always looking for ways to ensure our interpreters feel valued and the feedback shared is put to good use. We do have a team of managers available as well as 24-hour support. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.
3.0
Jul 25, 2024
Recommend
CEO approval
Business Outlook

Pros

received training ok pay for starters

Cons

can be stressful in OPI, back to back calls for hourly rate sucks

avatar
LanguageLine Solutions Response
1y
Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
4.0
Jul 25, 2024

work from home is great

Recommend
CEO approval
Business Outlook

Pros

work from home easy to get vacation time in

Cons

dead end job but good for stay at home mom/dad

avatar
LanguageLine Solutions Response
1y
Thank you for taking the time to provide a review. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you’d like to provide further feedback, please email us at interpretercommunications@languageline.com.
Viewing 352 - 354 of 2,167 Reviews

Glassdoor has 3,053 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.