Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,053 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 32% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 515 reviews)); "The training is good and complete." ((in 128 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 63 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 370 reviews)); "No benefits / 401k and all" ((in 147 reviews)); "Poor management indeed." ((in 105 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 96 reviews)); "No pay for time off." ((in 41 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,167 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jul 25, 2024

A very bad company, with unprofessional HR and Hiring people

Language interpreter spanish

Recommend

CEO approval

Business Outlook

Pros

None I saw and from what co-workers said. If you want earn a living salary and can talk whole day, tolerate rude people.

Cons

Nothing good. This company tried to tell you good things when you joined them. The recruiter acted like a nice person but they are not nice when problem happen or will be willing to help. The recruiter can raise her voice too. For HR, when you ask them questions, they will tell you - this is the rule and do not admit they were wrong if there is problem. HR and Recruiter not professional and helpful at all. Even you work hard, work well, who cares. Low pay for the job. Back to back calls with ZERO second or a few second. Day end, you get throadache, earache. Plus, clients can raise voice and see you as inferior. You will be monitored by a supervisor without you knowing it when. Benefits almost same as zero. The company is sinking and sure will be replaced with a much better company just in a few years.

LanguageLine Solutions Response

1y

LanguageLine is an award-winning communications company powered by advanced technology. At our core, we value humanity, with our linguists being the heartbeat of our operations. They uphold the industry’s highest standards, earning the privilege to interpret and translate for our clients and the communities they serve. Additionally, LanguageLine adheres to a stringent call-handling protocol that has been meticulously refined over the past 42 years and validated by numerous external agencies. We regret that you are not finding the support you need. For further discussion, please email interpretercommunications@languageline.com.

5.0

Jul 24, 2024

Good job for part-time work

Translator/interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexibility when working part-time. You are able to take care of other responsibilities, such as family.

Cons

None that I can think of right now.

LanguageLine Solutions Response

1y

Thank you for sharing your experience with LanguageLine Solutions! We're thrilled to hear that the flexibility of our part-time positions allowed you to balance your work with other important responsibilities, such as family. Providing our employees with the ability to maintain a healthy work-life balance is a top priority for us. Your feedback is greatly appreciated and serves as a reminder of why we strive to create a supportive and accommodating work environment. Thanks again for your valuable input! We wish you well in your future endeavors.

4.0

Jul 23, 2024

Pay

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Good company for starters to know this industry

Cons

A lot of calls ,non stop

LanguageLine Solutions Response

1y

Thank you for your thoughtful words. It’s because of individuals like you that LanguageLine can work towards a world where language and cultural barriers are no longer obstacles. We wish you well in your future endeavors.

Viewing 355 - 357 of 2,167 Reviews

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