Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,054 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 32% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 369 reviews)); "No benefits / 401k and all" ((in 141 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "No pay for time off." ((in 35 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

4.0

May 2, 2024

Interpreter Salary

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Payment on time and flexible schedule.

Cons

It feels like you are on your own often.

LanguageLine Solutions Response

2y

Thank you for taking the time to share your experience. We appreciate your feedback and are happy to hear for the most part you enjoyed your experience here. We wish you well in your future endeavors!

3.0

Apr 30, 2024

LLS interpreters

Spanish/english interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, paid training

Cons

No holidays, sick days or vacation. No Mondays off per policy. Schedules made 3 months in advance so it is difficult to get a day off approved in time.

LanguageLine Solutions Response

2y

Thank you for your review. Part-time employees are not eligible for the same benefits as full-time employees. Schedules are produced every two weeks in advance and a calendar of publishing dates is available. If you would like to discuss further or need assistance with finding correct information, please email interpretercommunications@languageline.com.

3.0

Apr 28, 2024

Can We Please Get Better Health Insurance?

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home. Remote. Flexible.

Cons

Full time interpreter here in a high-demand language. The company only gives us a MEC (minimum essential coverage) health insurance plan. It does NOT cover the costs of anything diagnostic, procedures, surgery, labor and delivery, or any medical emergency. You are only covered for preventative vaccines like flu shots, COVID shot, and basic routine check, nothing else. So, it's very scary and anxiety-ridden to work here, because if you get sick, you're screwed. I am only able to "afford" to work here because I am on my spouse's health insurance plan that's sponsored by his government job. In a word, this health insurance plan is NOT sustainable for keeping employees here. What about those interpreters who don't have a spouse like me that they can rely on for health insurance. What are they supposed to do? Buyer beware: This is the #1 reason why employees leave LLS. This company is completely eliminating it's candidate pool by not offering a strong health insurance plan for employees. Based on the current job market, interpreters at other companies are provided real health insurance plans. My question for leadership is: Can full time employees please get the option to get a better health insurance plan in 2024?

LanguageLine Solutions Response

2y

We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 400 - 402 of 2,167 Reviews

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