Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,054 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 526 reviews)); "The training is good and complete." ((in 136 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 34 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 375 reviews)); "No benefits / 401k and all" ((in 155 reviews)); "Poor management indeed." ((in 96 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 92 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,168 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,168 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Feb 19, 2024

Good for Part-Time or in-between jobs

Spanish bilingual interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, working from home, good training

Cons

No company benefits, low salary,

4.0

Feb 14, 2024

Good company for new interpreters

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Good training program; responsive management

Cons

Low pay and back to back calls

3.0

Feb 13, 2024

Honest Review

Translator/interpreter

Recommend

CEO approval

Business Outlook

Pros

1. Option to work from home 2. No dealing with coworkers 3. Working in Pijamas

Cons

1. Throw you into the fire after training with little supervision 2. After the first week you are basically alone 3. Too high of a volume of calls, hardly any break between them 4. Working in customer service just sucks people are rude

LanguageLine Solutions Response

2y

Thank you for taking the time to write a review. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We have many resources, including a team of managers available to support and help our interpreters grow and be successful. Language access can be far more than transactional. It is not the mere exchange of words, as one would trade one currency for another. When done right, it is transformational, allowing our clients to understand not just what their customers say, but what they mean. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

Viewing 463 - 465 of 2,168 Reviews

Top companies for "Compensation and Benefits" near you

Telefónica

3.8★Compensation & Benefits

Jobs at LanguageLine Solutions

Spanish Medical Interpreters Needed – Chambersburg, PA

Medical Interpreters Needed in Los Angeles, CA

Medical Interpreters Needed in Columbus, OH

Columbus, OH

View job

Medical Interpreters Needed – Oklahoma City, OK

Director, Product Development