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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,168 total reviews)

      Simon Yoxon-Grant

      37% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Jul 25, 2017

      Good training

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is constant, many tools to keep your terminologies up to date. Working from home is awesome.

      Cons

      Poor communication, takes forever to get a response to any query and it might not have an answer anyway, forcing you to try multiple times to solve an issue. No IT during the weekend or graveyard, so if the system has an issue, you are off until they get back in, without pay, of course. I saw a pay reduction instead of an increase when they stopped giving the trimestre evaluation bonus. I missed those extra 600.00 I got per year. Rarely got feedback after the bonus was cut. Many mistakes in my personnel file, from type of computer I had to address to where I was working out of.

      2.0
      Jul 24, 2017

      Work from home Interpreter

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Work independently * Work from home

      Cons

      * Lack of communication with management * No pay raise after the initial raise * Management doesn't care about you

      avatar
      LanguageLine Solutions Response
      8y
      Thank you for taking the time to write this review. I’m sorry to hear the reasons for the change and I take them to heart. I wish you the best of luck in your new role. The fact that you have left the company does not make your feedback any less valuable. Please feel free to contact my office so that we can exchange ideas and keep this conversation going. I would like to hear more of your feedback. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions
      1.0
      May 5, 2017

      interpreter

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      working from home, no traffic jams

      Cons

      no benefits, no increase in pay ever, decrease in pay when the company feels like it, communication between employee and company extremely difficult, please if you are looking for a job, a reliable steady job, do NOT get a job with this company

      Viewing 535 - 537 of 2,168 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,054 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.