Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,041 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (117) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"work from home is good" ((in 525 reviews)); "The training is good and complete." ((in 136 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 357 reviews)); "No benefits / 401k and all" ((in 152 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 92 reviews)); "No pay for time off." ((in 35 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

LanguageLine Solutions reviews

Compare reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Nov 17, 2025

No Support for Interpreters You are just a Money Making Machine

Interpreter

Recommend

CEO approval

Business Outlook

Pros

You can work from home. Nothing Else.

Cons

VERY low pay, NO raises ever, Quality Evaluations that almost always say "Meets Expectations" for everyone, no matter how good and skilled you are. They also send you Court Calls without any Training - considering how high-stakes these hearings are, this is highly irresponsible and unethical! If you request court training, they will turn you down. Yet they will provide the training to new interpreters. After approving your paid time off, they will reverse it without any notice. They pay you less than what companies pay bilingual Customer Service Agents. Benefits: Health insurance is a joke. After working for them for years, they will NEVER give you a raise, even if you request it. In fact, if you ask for anything, the answer is ALWAYS NO. They retaliate against employees who are trying to form a union. If you interpret verbatim, they will write you up for interpreting profanities (which should be interpreted). They value customer service more than accurate interpretation.

LanguageLine Solutions Response

6mo

Thank you for sharing your feedback and for your many years of interpreting experience. Your perspective on training, communication, and support is valuable, and we take such input seriously. As interpreters who work through partner organizations are supported directly by those partners, we encourage you to reach out to your hiring partner to discuss your specific concerns. We appreciate the important work you do to help people communicate every day.

3.0

Nov 16, 2025

good remote option but lacking benefits

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

The only pro I can mention is that it’s a remote job.

Cons

When there’s an issue, it’s hard to reach anyone. They don’t really care about their employees. If you work part-time, you’re paid less even though you put in the same effort. They also reduced the hours recently. There’s also no PTO for full time employees.

LanguageLine Solutions Response

6mo

Thank you for sharing your feedback and for your time with LanguageLine. We’re glad you found value in the ability to work remotely. We’re sorry to hear that some aspects of your experience did not meet your expectations, and we appreciate your perspective on communication and support. Interpreter feedback like yours helps us continue reviewing our practices to better serve our teams. We wish you all the best in your future endeavors.

2.0

Nov 14, 2025

Not a great job

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Schedule Flexibility Work from Home

Cons

Call after call because they don´t have enough employees You need to use your own computer

LanguageLine Solutions Response

6mo

Thank you for taking the time to share your experience with us. We’re glad to hear you appreciated the flexibility and opportunity to work from home. We understand that call volume and equipment requirements can sometimes be challenging, and we regularly review our processes and resources to better support interpreters in their roles. We appreciate your contributions during your time with LanguageLine and wish you continued success in your career.

Viewing 52 - 54 of 2,163 Reviews

Top companies for "Compensation and Benefits" near you

Telefónica

3.8★Compensation & Benefits

Jobs at LanguageLine Solutions

Malayalam Interpreter