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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions Interpreter/Translator reviews

2.7

48% would recommend to a friend

(167 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Translator/Interpreter employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Translator/Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Translator/Interpreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

167 reviews
1.0
Nov 12, 2022

Please do not work here

Recommend
CEO approval
Business Outlook

Pros

Some clients will not be mean.

Cons

The workload is immense. In Canada, you get barely above the minimum wage for a job where you have to have a very specific skill- KNOW the language. You work from home, but they would send threatening emails if you have any noise during calls (kids, TVs, family members cough, sneeze). You cannot go to the bathroom unless you clock out, but you cannot clock out more than three times. All employees treat interpreters like they are less than others, although they literally hold this place afloat. Any suggestions or concerns get dismissed (if you are lucky). If not, then they will blame you. I was told that our clients are the firms that pay us, and I shouldn't care about the person who doesn't speak English. Lastly, the senior interpreters who will contact you with feedback will put a ridiculous amount of pressure on you (e.g., if you interpret incorrectly, then the surgeon will remove an incorrect organ).

avatar
LanguageLine Solutions Response
3y
LanguageLine is an Award Winning communications company enabled by technology. We are human at our core and our linguists are our heartbeat. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve. Furthermore, LLS uses a strict standard of call handling protocol that has been refined over the past nearly 40 years and has been evaluated and validated by numerous outside agencies. If you’d like to provide further feedback please email us at interpretercommunications@languageline.com.
5.0
Nov 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Payment on time and flexible schedules.

Cons

Exahusting position that needs a lot of concentration

avatar
LanguageLine Solutions Response
3y
Thank you for taking the time to share your experience. We appreciate your feedback and are happy to hear you enjoyed your experience here. We wish you well in your future endeavors!
4.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

job is stable income is consistent

Cons

It can get pretty exhausting

avatar
LanguageLine Solutions Response
3y
Thank you for taking the time to write a thoughtful review. We appreciate your feedback and are happy to hear for the most part you enjoyed your experience here. We wish you well in your future endeavors.
Viewing 79 - 81 of 167 Reviews

Glassdoor has 3,053 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.