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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions Interpreter/Translator reviews

2.7

48% would recommend to a friend

(167 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Translator/Interpreter employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Translator/Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Translator/Interpreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

167 reviews
1.0
Oct 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Convenient to work out of home

Cons

So much stress and work for so little pay. Also forced to do video interpreting

avatar
LanguageLine Solutions Response
3y
Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. Additionally, we have many other resources available to support you. If you would like to discuss further, please email interpretercommunications@languageline.com.
4.0
Sep 2, 2022

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

An amazing multilingual and multicultural team that strives to help limited English proficiency in their daily communication with health care providers, financial advisors, social services,...

Cons

Would benefit with additional training

avatar
LanguageLine Solutions Response
3y
Thank you for taking the time to write a review. We appreciate hearing about your personal experience and are happy to learn that for the most part you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. Check the announcements for our collaborative learning sessions. If you have any further feedback to share please email us at interpretercommunications@languageline.com.
3.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

glad its flexible and its job from home, it takes me 2 min to get to my work place its very independent ; I m supervised but its remote and I m not bothered if its not needed; I know what I need to do and how

Cons

they are paying too freaking little baring in mind that russian is very very in demand language to translate ; lots of calls, they are constantly asking us to work overtime because there is a big demand but not willing to pay min wage I was paid for almost 2 years basic $14 an hour, then they raised to $15 and recently jumped to $18 but as a part time employee I don't get paid time off ; I dont get paid sick time, I dont get insurance, I dont get any benefits beside only 401k ; we work all holidays there is no extra pay for those either and if you work over time ... no extra pay just your normal regular pay FEMA calls paid almost $30 an hour but you often dont know what calls are FEMa and we dont get them that much ; i keep hearing that Spanish interpreters paid like 30-36$ an hour, arabic paid more as well now Russian interpreters are even more in demand coz lots of Ukrainian ppl all over the world speak often russian too and its an options for them to communicate they need to pay more!!! I mean someone with two language skills should be able to make more money than a barista ... they want us to know all the terms and medical and legal and banks and insurance but pay us like we were good after 4 hours training

avatar
LanguageLine Solutions Response
3y
Thank you for taking the time to provide your feedback. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note we regularly review industry compensation. Payments are made within the Labor Law. If you would like to discuss further, please email interpretercommunications@languageline.com.
Viewing 82 - 84 of 167 Reviews

Glassdoor has 3,053 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.