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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,168 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 1, 2018

good company for language lovers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work at home, lots of learning on almost everything

Cons

it is a challenging job.

1.0
Feb 26, 2018

Worst Company Ever!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, helping people

Cons

Interpreter sweatshop! *"Mysterious calculations" always ends in low pay. Doesn't matter if you work extra hours, in the end, the pay "mysteriously" stays the same or is even lower! *Paycheck errors are constant and painfully hard to get corrected. *When an interpreter finally gets a human being to assist, the person is generally rude and provides mediocre answers that don't help at all. Then, they ask you to submit another computerized report complaint to be "reviewed" by the staff. *Nearly impossible to talk to a real person to correct the "System" mistakes. *Employees treated as robots; not appreciated, but blamed for any occurrence due to lack of training, equipment fault, etc. *All of a sudden, interpreter's calls drop to zero without any explanation or warning while the company hires new interpreters. *Poor management and company culture.

3.0
Feb 26, 2018

As Time Goes By

Recommend
CEO approval
Business Outlook

Pros

You make a direct impact with disenfranchised people. People who would otherwise not be able to navigate English speaking services (which are apparently a lot i.e. gas, internet, insurance, medical, school, etc.) are now able to communicate freely without having a language barrier. You are helping typically people who are older or don't have much formal schooling, and to make their lives easier provides fulfillment. Most people are incredibly grateful for having an interpreter on the line, so angry customers/clients are very unlikely. You get to learn about different languages and expand your vocabulary x10 fold on the first month of work. You will be incredibly surprised how many things you learn. You will learn to write, listen, and interpret all at the same time. This will make you a person whose very attentive and can multitask.

Cons

You wake up, shower, get dressed, turn the stove and heat some water, you feed the cat, you open up the living room curtains, you throw the trash, you set your work station ready. You see the next door neighbor, 94 year old woman walking by, feeding birds. You see the hedge trimming person, cutting the same hedge everyday. You see birds, lots of birds, start to notice different kinds of chirps. Sunny days, cloudy days, neutral days. The fridge is starting to buzz louder and louder. This granola you've been eating 9 months straight every morning is starting to taste bad, but you liked peanut butter? Maybe it's the brand. On your 15 minute break, you leave your work station and cherish and spend time with your loved ones, as if you hadn't seen anyone for the past year. You start to develop this leg jitter that wasn't there before, it comes up anytime a caller is saying things too quick or unintelligible noise. You remind yourself you are making an impact on disenfranchised people. You tell yourself you're over reacting, and tell yourself you should be glad you have a job in the first place. The birds chirp louder. You stare outside one Tuesday morning, thinking to yourself, maybe I should pursue my dream as a film/art/business person.

Viewing 1669 - 1671 of 2,168 Reviews

Glassdoor has 3,054 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.