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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,164 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,164 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 22, 2016
Recommend
CEO approval
Business Outlook

Pros

get good experience working for different clients that would enrich your knowledge. I loved working as an interpreter and I was working in another company that was bought by LLS and ended up working for them

Cons

very low salary pay that would never change no matter how many years you work for them. They ask to do other things like testing, translating and recording test without any incentive for the extra things you do. worked with them for almost eight years and my pay stayed as is $11.50. They ask us to get internet service to accommodate the company new need and refused to compensate the employees for it.

1.0
Feb 4, 2016
Recommend
CEO approval
Business Outlook

Pros

You get to work from home if you meet their strict requirements. They provide training and support for people interested in entering the interpretation field.

Cons

This company takes advantage of entry level and inexperienced interpreters. They pay minimum wage for a job that is billed at $45-$60 an hour while demanding that same level of quality work. They only pay for the time you're actively working, so if there's a slow day or a holiday, you might not be able to make your rent this month. Over all, just glad I got certified and learned how badly they had taken advantage of my skills.

1.0
Aug 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Work from home, so no added expense of traveling back and forth to work. Work in the comfort of your PJs.

Cons

No respect for interpreters, as they speak in a very condescending way. They never communicate with you, only to complain about feedback from an irate customer. Their recruiter is infinitely rude, if she does not hear what she wants. She offered for me to become an employee for 1/3 of what I made as a contractor ($30/hr to $11/hr), no paid vacation and no benefits, when I “politely” declined the offer her tone changed completely to rude and condescending with a hint of threat. They have a very limited understanding of the requirements of the different dialects and how some are not mutually intelligible even if they fall under the same language. There was no department to handle that, no matter how often I pointed out that their customers’ needs could be improved by paying attention to such cultural details. They have no regards for experience or education. It’s a company that is driven by greed. They charge their customers an arm and a leg for their services, and yet they refuse to adequately pay their employees. A Starbucks barista has a more comfortable situation with potential for growth and a higher pay rate with a mere GED. I would not recommend working at LLS.

Viewing 169 - 171 of 2,164 Reviews

Glassdoor has 3,045 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.