Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,054 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 32% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 520 reviews)); "The training is good and complete." ((in 130 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 34 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 21 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 368 reviews)); "No benefits / 401k and all" ((in 143 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 93 reviews)); "No pay for time off." ((in 36 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Nov 6, 2017

Smart people

Manager

Recommend

CEO approval

Business Outlook

Pros

-caliber of people is really high. very smart colleagues. -good cause. Feels like we're doing good in the world. -rate company for the area. Monterey is not known for being home to global leaders in their industry. Getting in the door feels like a pretty rare opportunity here.

Cons

-nothing too pressing. the mandatory work furlough over the holidays - not mentioned at hiring - was not a welcome surprise.

LanguageLine Solutions Response

8y

Your review is greatly appreciated. I’m thrilled that you share the same sense of excitement about our business that I do. We are all one team and your continued input will be essential if we are to achieve our long-term goals. If you would ever like to exchange ideas, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

1.0

Nov 3, 2017

Dissapointment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You will for sure get a lot of experience based on the amount of calls you get.

Cons

Terrible company to work for. Slave drivers. Only care about their bottom line. Unreasonable expectations. Be prepared to take a lot of calls. Every day is like going to a war zone. I have been working for the company almost 10 years and was very happy in the beginning. However, the past 2 years have been unbearable. There is no time to take a breath between calls. Employees are not respected or valued, neither is their expertise or experience.

LanguageLine Solutions Response

8y

Thank you for taking the time to write this review. I’m terribly sorry to hear that you are considering a change and that our efforts are not meeting your expectations. If you do decide to leave LanguageLine, I wish you the best of luck in your new role and hope you will find the environment you are seeking. However, I sincerely hope that it’s not too late and we can get your career at LanguageLine back on track. First, I encourage you to contact the IHD to discuss your specific situation with the calls you have coming in. This can be reviewed to see if it can be improved. Second, I hope that you will reach out to me and schedule an appointment so that we can discuss your concerns further. I am making an effort to seek feedback and connect on a more personal level with our interpreters. For now, please know I am thankful that you took the time to share your opinion. I and others will reflect upon it. I look forward to what I hope will be a conversation in the near future. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

4.0

Nov 2, 2017

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can have an Independent schedule Good learning experience

Cons

There are No many benefits Sitting all day

Viewing 1711 - 1713 of 2,167 Reviews

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