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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,167 total reviews)

      Simon Yoxon-Grant

      38% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      May 20, 2017

      interpreter

      Interpreter/translator
      Recommend
      CEO approval
      Business Outlook

      Pros

      HOME BASED BUT NOTHING ELSE REALLY... I WOULD STRUGGLE TO FIND MORE PROS

      Cons

      POOR COMMUNICATION. I worked FULL TIME MORE than 3 years. The company doesn't care about their workers. All decisions are made based on single person. You are stuck with your schedule for the whole year before you can change it. The system is a mess and IHD and Management do not communicate with each other or the employees The only time you get contacted if they want to say something bad to you. Otherwise it is like talking to the walls. LOW PAY, UGLY MEDICAL BENEFITS. WOULDNT WANT TO COME BACK HERE AT ALL.

      avatar
      LanguageLine Solutions Response
      8y
      Thank you for taking the time to write this review. I’m sorry to hear the reasons for the change and I take them to heart. I wish you the best of luck in your new role. The fact that you have left the company does not make your feedback any less valuable. Please feel free to contact my office so that we can exchange ideas and keep this conversation going. I would like to hear more of your feedback about how we can improve our IHD and scheduling process. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions
      3.0
      May 17, 2017

      work at home interpreter can feel isolated and like their future is not secure.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      medical, vacation, getting paid on time never an issue, occasionally genuinely interesting calls

      Cons

      isolation of remote jobs vs. "customer is always right" mentality = a lot of pointless situations can be colored in such a way that is detrimental to the interpreter's overall performance. Yes, companies that hire interpreter services can lie. Those e-mails that were leaked to the company e-mails slandering the company and calling for the creation of a union and how the company handled it, not very professional and made the employees very uncertain regarding their future. Professional growth from this job could go either way.

      Viewing 1813 - 1815 of 2,167 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,050 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.