LanguageLine Solutions reviews

There's no communication with management or any department because everything is done by request or email. The managers barely ever contact you and when they do they nick pick every single detail. What they don't consider is that we have so little breaks and so many calls, some of which extend 45 minutes in time, leave us mentally exhausted. I have to totally unwind after my shift because of the great stress created by rude clients, and rude people who speak your second language. I honestly feel like if this company expects perfection from employees. But they give back so little in the rate of pay, in not showing appreciation, in so many ways I can't even describe.

That pro mentioned is also the con because that makes communication difficult. Upper-level management's communication with us at the bottom is not good or effective. There is a great dependency on support requests instead of actually having the contact information for who you'd like to speak with and that would be great if they were responded to in a timely manner. There are no true bonuses or corporate perks for the majority of employees. Most of the perks are geared at upper-management with 6 figure salary and not the company as a whole.