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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 5, 2015

The HR is very kind, but the pay is low

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can do home office, which balances my work and my time.

Cons

Inflexibility of shifts Hard to ask for one day off

4.0
Sep 30, 2015

Customer Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

a lot of incentives, they don't break your contract. you always learn and improve.

Cons

they don;t have a very good retention program, people get fired easily

2.0
Sep 27, 2015

Interpreter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home (no commuting). You can "manage" your own schedule to some level. Customer service experience. You can practice your languages.

Cons

Low pay. Draconian tracking system; going to the restroom can make you lose money and, in the long run, get you in trouble or even get fired. With the payroll model they use, you can be working a full day and only get paid for half of it if you don't get calls, which obviously happens on holidays, during which you do have to work (no extra pay). If they increase the workforce, you get less calls and everyone makes less. The wages end up being lower than what they promise. You are encouraged to communicate via email, to which they take ages to respond, mostly neutrally or negatively. Not a good place to work for long.

Viewing 1969 - 1971 of 2,166 Reviews

Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.