Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,044 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 519 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 65 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 41 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 367 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 148 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 101 reviews)); "Poor management indeed." ((in 99 reviews)); "No pay for time off." ((in 36 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 17, 2017

Inspiring

Interpreter

Recommend

CEO approval

Business Outlook

Pros

I've been inspired by the work we are doing the past several months following the natural disasters around the United States and Puerto Rico. I feel like we are helping people. Co-workers are going to great lengths to help their fellow man.

Cons

Not many downsides. Company keeps its promises. Communication could be better.

LanguageLine Solutions Response

8y

Thank you for your feedback. It’s extremely gratifying to know that you are having a positive experience at LanguageLine and that you fully recognize our dedication to helping people. Our goal is for this to be the high point of your professional career. We also recognize that there will always be room for improvement. If you would ever like to exchange ideas, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

4.0

Oct 13, 2017

Lengthy hiring process, but well worth it!

Interpreter

Recommend

CEO approval

Business Outlook

Pros

LLS team will support you through the whole hiring process. It is a very rewarding job. Even though you have a set schedule there is the possibility of swapping hours with other coworkers. As an employee working from home you still feel very much supported by all the different tiers of LLS mgmt. They encourage you to be better at your job. So far it seems that what you will get from this job is directly related on how much you put into the job. The effort is equally proportional.

Cons

Lengthy hiring process, it took about 2 month after they accepted my resume to receive a response. Overall, it took about 3-3 and half month for me to start working. Training could use some improvement, there is a lengthy self pace course and a shorter live instructor training. Since this job varies from day to day, I'd think that there should have been a stronger focus on the sessions with the live instructor.

LanguageLine Solutions Response

8y

Your review is greatly appreciated. I’m thrilled that you share the same sense of excitement about our business that I do. We are all one team and your continued input will be essential if we are to achieve our long-term goals. If you would ever like to exchange ideas, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

5.0

Oct 13, 2017

New hire - virtual job

Interpreter

Recommend

CEO approval

Business Outlook

Pros

I just completed the recruiting and new hire orientation process for an interpreter position. The entire process from beginning to end was very smooth, organized and comprehensive. I was very impressed by the recruiter that I dealt with. He was very professional, personable and welcoming. The other support staff that I have communicated with either via phone or email has also been very helpful. Overall, my introduction into how LanguageLine Solutions does business has been a very positive one.

Cons

None at this time. Have not experienced anything negative.

LanguageLine Solutions Response

8y

Your review is greatly appreciated. I’m thrilled that you share the same sense of excitement about our business that I do. We are all one team and your continued input will be essential if we are to achieve our long-term goals. If you would ever like to exchange ideas, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

Viewing 2053 - 2055 of 2,163 Reviews

Jobs at LanguageLine Solutions

Pohnpeian Interpreter