Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,044 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 519 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 65 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 41 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 367 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 148 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 101 reviews)); "Poor management indeed." ((in 99 reviews)); "No pay for time off." ((in 36 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 17, 2017

Best in the business--any business

Translation manager

Recommend

CEO approval

Business Outlook

Pros

With several decades in the workforce, I've never been as satisfied as I have been in my 10 years at LanguageLine. It's a pleasure to come to work every day with a real team, where we all have each others backs, where ego never gets in the way, and where we all care profoundly about our customers and the essential service that we provide. To anyone joining our team, it's clear very quickly--by the work we handle daily and by the example set at every level of the company--that we aren't just "making widgets." What we do has real-world importance and impact, and we never forget that there is a real person on the other end of every interaction.

Cons

None. The work is challenging but always rewarding. There's never been a day in 10 years where I've not looked forward to coming into the office.

LanguageLine Solutions Response

8y

Thank you for your positive feedback and for being a part of “the solution.” Our goal is total and complete client satisfaction. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Please know that I appreciate your contribution. Should you ever want to meet and discuss your ideas on how our company can improve, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

5.0

Aug 17, 2017

Interpreter supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work at home, stability, good compensation, great team.

Cons

Not really a con but when you work from home for a long time , you start to miss your peers.

4.0

Aug 17, 2017

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For interpreters, the work-at-home model works out very well. No commute, no dress code!! Support is offered through the Help Desk, and management Teams. This is ideal for most. Plus the opportunity to help your language community appeals to a lot of people. During the course of your daily interpretation calls, you learn so much about so many different industries which is a benefit.

Cons

Working alone can be a factor for some.

LanguageLine Solutions Response

8y

Thank you for your positive feedback and for being a part of “the solution.” Our goal is total and complete client satisfaction. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Please know that I appreciate your contribution. Should you ever want to meet and discuss your ideas on how our company can improve, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

Viewing 2080 - 2082 of 2,163 Reviews

Jobs at LanguageLine Solutions

Pohnpeian Interpreter