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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 27, 2017

The worst EXPERIENCE ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Don't ever think of working with them. No bonus , no insurance,no vacation and they don't give notice when they decide to fire you

Cons

I live in houston, TX and they fired me because I wasn't able to attend work during hurricane Harvey

avatar
LanguageLine Solutions Response
8y
Though it was difficult to hear, I want to thank you for taking the time to share your thoughts. I am sorry that your experience at LanguageLine Solutions has not matched our intention of being the best place you have ever worked. Regarding your specific complaint that you think you were fired due to the hurricane, our adherence team is working one on one with interpreters who were impacted by this natural disaster and we fully support each and every individual through this unfortunate event. Please know that you can contact my office directly and we will review your situation immediately. Likewise, please contact me if you would like to discuss this and any other issues you may have. I welcome the opportunity to hear more about your concerns and suggestions for improving our company. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions
1.0
Apr 27, 2017

...

Recommend
CEO approval
Business Outlook

Pros

Work from home. I really don't have anything else to add here, despite the 20 word minimum requirement.

Cons

The pay is so low that it's a disgrace, no holidays, no paid vacations, back-to-back calls for scheduled employees leading to professional burn outs.

1.0
Apr 17, 2014
Recommend
CEO approval
Business Outlook

Pros

You can work at home. That's about it.

Cons

Everything. Terrible pay, horrible benefits, if any. Intentionally sabotage employees, as an employee they make you feel completely undervalued and unappreciated. I came to work for this company when my old company was purchased by this one. The company I worked for previously paid me much more money and had a much more professional interpreter protocol. As soon as they became my employer, they lowered my pay little by little as their own employees were only paid minimum wage. They also would monitor interpreter calls, which is not uncommon in the Telephonic Interpretation industry, and is usually helpful in that it gives the interpreter positive feedback and also helps focus attention on areas that need improvement. But THEY did it in such a way to try and literally sabotage me in order to find a reason to fire me, as for whatever contactual reason I made more money than what they normally paid their interpreters and I was eventually let go for extremely minor mistakes. I now work for another telephonic interpretation company that is much more professional and I relish the fact that we have recovered many of our previous clients from Language Line. But Language Line is still making life difficult for competing companies in the state of California as they would like to monopolize the industry. I have nothing but utter disdain for this company and strongly discourage anyone from working there unless they are desperate for a job.

Viewing 208 - 210 of 2,166 Reviews

Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.