Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,041 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (117) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"flexible work from home" ((in 516 reviews)); "The training is good and complete." ((in 128 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 364 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 150 reviews)); "Poor management indeed." ((in 104 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 100 reviews)); "No pay for time off." ((in 43 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

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LanguageLine Solutions

LanguageLine Solutions reviews

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2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

2K reviews

1.0

Apr 14, 2011

Worse than hell, Hell On Earth, the worst job I ever had, Slave Drivers, VeryAbusive company

Do not work for this company unless you hate yourself

Recommend

CEO approval

Business Outlook

Pros

working out of your home

Cons

You don't know the meaning of slave driver until you worked for LLS, 3rd world pay, demanding boss who never responds to your e-mail, no sick leave, if you become sick too bad, you're fired, no pay raise ever I was switched to all call interepreter and the pay stayed minimum wage. The call volume is constant and company allows calls to come into your line 10 seconds before your lunch break, just interpreted for 3 hours straight, too bad, here is some more interpreting for you and screw your time off. So this job is actually worse than any job you can imagine, and you get almost no compensation for it. Company does not certify interpreters but tells them to lie to court officers that you are court certified. Some one should shut them down for unsafe working conditions.

4.0

Mar 17, 2011

Good job, bad health benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable job, no checks bounced, a lot of work

Cons

bad health benefits, schedule changes hard to get

2.0

Mar 6, 2011

Increasingly unhappy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- a work at home job that is not in sales - be able to help people to bridge language barrier - you can pick your own hours

Cons

-once you have your hours set, it is very difficult to change - no sick leave at all. I am reprimanded for my attendance because I took too many absences due to sickness (from kids). Never mind you lost your voice and can't talk or your child is seriously ill in hospital, it counts as absences and goes on your record. - no communications/recognitions from management for job well done -low pay but expecting high quality work I've been working for LLS for several years. I quit when I had my baby because they are very unlikely to keep me when I take my leave to care for my baby. I came back several months later due to necessity. I have gone through some trainings twice. The training second time through is so watered down that they might just tell us to read the materials ourselves. There is no additional training to boost our skills besides the initial one. The longer I work here, the more dissatisfied I am. We are just an ID number to them.

Viewing 2146 - 2148 of 2,163 Reviews

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Malayalam Interpreter

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Worse than hell, Hell On Earth, the worst job I ever had, Slave Drivers, VeryAbusive company

Good job, bad health benefits

Increasingly unhappy

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