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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

38% approve of CEO

31% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexible schedules - Remote work

Cons

- Very demanding and highly stressful - Below average pay, especially when hired through third parties

avatar
LanguageLine Solutions Response
1y
Thank you for your feedback. Since your calls were handled through one of our partners, we encourage you to reach out to them directly to address any concerns. Wishing you the best!
4.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment, remote, great coworkers

Cons

Uncompetitive pay, no ability to gain merit based raises

avatar
LanguageLine Solutions Response
1y
Thank you for your review and for being a valued part of our team for the past few years. We’re glad to hear that you appreciate the work environment, remote flexibility, and your colleagues—our team is truly what makes LanguageLine a great place to work. We understand that competitive pay and career growth opportunities are important. While we do not currently offer traditional merit-based raises, we continuously review our compensation structure to ensure we remain fair and competitive. Your feedback is important as we explore ways to enhance the employee experience. If you have any additional thoughts or suggestions, please feel free to reach out to us at hrsupport@languageline.com.
3.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Do not have an experience with other interpreter agencies, but as the worker exploitation in the US goes, they are not the worst offenders. Worker activists and lawsuits seemingly improved the pay and PTO meaningfully, compared to a few years ago.

Cons

Even if you do great they would still want you to worry for your job stability, policies are confusing on purpose, getting a day off can be a whole separate can of worms. If you need to figure something out, you are on your own with the pile of websites and policies.

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LanguageLine Solutions Response
1y
Thank you for taking the time to share your feedback. We appreciate your perspective and are glad to hear that improvements in pay and PTO have been beneficial. We understand that job stability and clear policies are important for our interpreters. We strive to create a transparent and supportive work environment, and we recognize that navigating policies and procedures can sometimes be challenging. Your feedback is valuable, and we will continue working on making our processes more accessible and improving interpreter support. If you have specific concerns or suggestions, we encourage you to reach out to us at interpretercommunications@languageline.com.
Viewing 220 - 222 of 2,166 Reviews

Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.