Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,049 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 527 reviews)); "The training is good and complete." ((in 124 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 63 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 358 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 96 reviews)); "Poor management indeed." ((in 96 reviews)); "No pay for time off." ((in 32 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

38% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

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Parent or family caregiver

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Reviews by job title

2K reviews

3.0

Feb 5, 2025

Seems chill but it's been about 1 month only

Interpreter

Recommend

CEO approval

Business Outlook

Pros

It is work from home, and you can go elsewhere in Canada as long as you are up to internet speed standards. People seem pretty chill as well. Everyone I've had an interaction within the company over the phone has been pretty chill and helpful.

Cons

You can't go outside of Canada. They are pretty strict with your online status. Incredibly misguided pedagogy in their training. They think speaking information to your face is training. Minimum wage. The average pay they receive per minute is 1.5-3 dollars USD, which would make the average call 2.25 USD and 3.24 CAD. What we get is 17-18 CAD per hour. Say only 40 minutes of that is on-call and 20 off. That would mean we receive 0.42 CAD per minute on-call. They are leaving me with 12% of the payment for my work.

LanguageLine Solutions Response

Thank you for taking the time to share your experience. We appreciate your feedback and understand that aspects such as compensation, training, and work policies are important considerations for our interpreters. At LanguageLine, we strive to provide a supportive and flexible work environment while ensuring the highest standards of service for our clients. Remote work within Canada allows for flexibility, and we continuously evaluate our policies to best support our interpreters. Regarding training, we recognize that different learning styles exist, and we are always looking for ways to improve our programs to ensure interpreters feel well-prepared and confident in their roles. We also acknowledge your concerns regarding pay and value the contributions of our interpreters in delivering high-quality language access services. If you have further feedback or suggestions, we welcome you to reach out to us at interpretercommunications@languageline.com.

4.0

Feb 4, 2025

Russian remote interpreter

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Constant workflow, the line is always busy

Cons

The payment is quite small

LanguageLine Solutions Response

Thank you for sharing your experience! We appreciate your dedication and are glad to hear that workflow remains steady. We also understand concerns about compensation and your input helps us to improve. We encourage you to share any additional feedback with us at interpretercommunications@languageline.com.

3.0

Feb 4, 2025

Work from home, but low pay.

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, pick your schedule.

Cons

Low pay compared to others in this industry, back to back calls.

LanguageLine Solutions Response

Thank you for your feedback! We’re glad you value the flexibility of working from home and choosing your schedule. We understand that back-to-back calls can be challenging, and we appreciate your input on call pacing. Your concerns are important to us, and we encourage you to share any additional thoughts at interpretercommunications@languageline.com.

Viewing 229 - 231 of 2,166 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Seems chill but it's been about 1 month only

Russian remote interpreter

Work from home, but low pay.

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