Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,049 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 527 reviews)); "The training is good and complete." ((in 124 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 63 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 358 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 153 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 96 reviews)); "Poor management indeed." ((in 96 reviews)); "No pay for time off." ((in 32 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

38% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 2, 2025

No growth

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Stable secure and easy job

Cons

No growth at all. I've been applying for different positions since I'm overqualified. I have applied for jobs that I have qualifications for. I wish they would consider their own employees. We are loyal.

LanguageLine Solutions Response

Thank you for sharing your experience. We’re glad to hear that you find the job stable and secure. We understand that career growth is important, and we appreciate your dedication and interest in advancing within the company. We encourage employees to continue exploring internal opportunities and leveraging available resources for professional development. If you have any specific feedback or would like to discuss your experience further, please reach out to us at interpretercommunications@languageline.com.

3.0

Jan 29, 2025

Good

Arabic interpreter

Recommend

CEO approval

Business Outlook

Pros

good company with stable work

Cons

no benefits if you are under contract no place for growth

LanguageLine Solutions Response

Thank you for sharing your feedback. Since you take calls through one of our partners, we recommend reaching out to them directly to share your concerns. Wishing you all the best!

1.0

Jan 29, 2025

Mental health obliterated

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Working from home is the only pro.

Cons

There is redundant and inefficient micromanaging, anti-employee policies, and absolute disrespect for the employee's personal life (they change your working hours drastically as they desire, force you to go way past your working hours if stuck on a call, the break times are ridiculously short, etc.). Payment is abysmally below what is fair, considering the amount of stress and frustration.

LanguageLine Solutions Response

Thank you for sharing your feedback. We understand that interpreting is a demanding role, and we appreciate the dedication and skill it requires. We continuously strive to create a supportive and fair work environment for our interpreters while also meeting the needs of the clients we serve. Your concerns regarding scheduling, breaks, and overall work conditions are important, and we encourage open dialogue to address any challenges. We value our interpreters and are always looking for ways to enhance their experience. Your insights help us identify areas for improvement, and we will take them into consideration as we work to refine our policies. Wishing you the best in your professional journey.

Viewing 232 - 234 of 2,166 Reviews

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No growth

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Mental health obliterated

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