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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,167 total reviews)

      Simon Yoxon-Grant

      38% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Oct 29, 2024

      Flexible schedule but low pay

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The schedule is pretty flexible.

      Cons

      Very busy, back to back calls. They never raise one cent of your hourly pay once you get hired. I've been working here for more than 6 years, no matter how many times you ask them to increase your hourly rate, they always reject you. Also, it's so hard to take a day off, even you have 200 plus pay vacation hours. Almost everyday on the calendar showed "0" hours available for taking time off. They just refuse to let you take a day off work when you escalated your request.

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for sharing your experience. We appreciate your commitment over the years and understand your concerns about pay and time-off policies. Your feedback is essential, and we recognize the importance of valuing our dedicated employees. We actively review our compensation and leave processes to better support our team. If you’d like to discuss this further reach out to interpretercommunications@languageline.com.
      1.0
      Oct 25, 2024

      Not good

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      not good , many calls

      Cons

      not good bad rate very bad

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for sharing your review. As you were employed by one of our partners, we encourage you to reach out to them directly for support and share your feedback. We wish you well.
      1.0
      Oct 25, 2024

      Will not recommend this company

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is easy to apply for days off or personal leave

      Cons

      The management deals with the interpreter as a machine, switch the employees from audio only to video interpreter, adding different category like legal and financial even if the interpreter is not proficient in these fields, all with the same pay. The only way to communicate is through emails, there is no one to talk if you have any issue. There is no standard for pay rate, same language and level and get paid differently. the pay is equal to state minimum wage.

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for sharing your feedback and for your twenty years with us at LanguageLine Solutions. Our goal is to support interpreters in a way that is respectful and encourages growth. Compensation is an area we're actively reviewing to ensure it reflects the skill and dedication required for the role. Should you have additional feedback feel free to reach out to interpretercommunications@languageline.com.
      Viewing 283 - 285 of 2,167 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,050 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.