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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions Interrpeter reviews

2.9

44% would recommend to a friend

(1,190 total reviews)

Simon Yoxon-Grant

41% approve of CEO

33% positive business outlook

interpeter employees have rated LanguageLine Solutions with 2.9 out of 5 stars, based on 1,190 company reviews on Glassdoor. This indicates that most interpeter professionals have an average working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by interpeter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 10, 2015
Recommend
CEO approval
Business Outlook

Pros

As a certified interpreter, I have to accumulate CEUs (Continuing Education Unit) on a yearly basis in order to retain my certification. Not only does Fluent give me appointments, but they periodically offer webinars and roundtables that count towards my CEU requirements. This helps me to retain my certification and allows me to diversify my professional skillset at the same time. I have been working with Fluent since 2012 and I highly recommend them

Cons

None that I can think of at the moment

1.0
Jul 31, 2015

Terrible company

Recommend
CEO approval
Business Outlook

Pros

whoever says this is a good company to work for needs a reality check.

Cons

they mess up the new system big time. some interpreters get zero calls while others are swamped by calls. They pay incorrectly, my last paycheck showed only 39 hours of work when i worked 80 hours in that two weeks. I've been sending support requests about this, God knows when someone will respond to them. Not happy at all.

1.0
Jul 10, 2015
Recommend
CEO approval
Business Outlook

Pros

If you want to be an interpreter and have little to no experience, don't worry, LLS will hire you, and you can train there, figure out if the job is for you, and in the mean time look for another job with the acquired experience. I was a student getting my MA degree, and needed a job, and time for school, so this was great, it also kept my native language alive. I gained a lot of experience on almost any field of life. It's a great opportunity to keep your brain active and react fast, sometimes under pressure when you interpret for courts, for example. The rest is just downright bad.

Cons

1. You realize that you're being treated as a second rate disposable tiny part in the huge system. 2. No benefits. 3. Low pay. 4. You have to communicate with a lot of ignorant people, just imagine that at your job you have to talk to Peggy a bank employee, outsourced from Bombay, who only speaks scripted language, and THAT language you have to interpret to a deaf 90 year old immigrant who can barely remember her age, yet just keeps screaming just because. 5. You get sick, your phone line is down, you really want to pee and can't wait until your break (only 2, or even 1 break in 5 hours!) - it all counts against you! 6. They mostly hire immigrants who desperate to find a job. They're just fluent in two languages, maybe even just in one language and speak some English but most of them are NOT interpreters. 7. The company really cares if you're polite, it doesn't care about the quality of your interpretation.

Viewing 1132 - 1134 of 1,190 Reviews

Glassdoor has 3,054 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.