Is LanguageLine Solutions a good company to work for as a Interrpeter?

Interrpeter professionals working at LanguageLine Solutions have rated their employer with 2.9 out of 5 stars in 1,191 Glassdoor reviews. This is an average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Interrpeter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Interrpeter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Interrpeter employees well?

Interrpeter professionals rate their compensation and benefits at LanguageLine Solutions with 2.4 out of 5 stars based on 1,191 anonymously submitted employee reviews. This is 4.3% better than the company average rating for salary and benefits. Find out more about Interrpeter salaries at LanguageLine Solutions.

How happy are Interrpeter professionals working at LanguageLine Solutions?

44% of Interrpeter employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Interrpeter professionals have also rated LanguageLine Solutions with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 529 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 362 reviews)); "No benefits / 401k and all" ((in 152 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 100 reviews)); "Poor management indeed." ((in 95 reviews)); "No pay for time off." ((in 33 reviews))

LanguageLine Solutions Interrpeter reviews

2.9

44% would recommend to a friend

(1,191 total reviews)

Simon Yoxon-Grant

41% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,191 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

interpeter employees have rated LanguageLine Solutions with 2.9 out of 5 stars, based on 1,191 company reviews on Glassdoor. This indicates that most interpeter professionals have an average working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by interpeter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Feb 28, 2025

It's not too bad

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Decent pay for a Vietnamese

Cons

Constant schedule changes No growth PTO/Sick leaves application is difficult

LanguageLine Solutions Response

1y

Thank you for your feedback! We appreciate you taking the time to share your experience with LanguageLine. We're glad to hear that you find the pay competitive for Vietnamese interpreters. We understand that schedule consistency is important, and we continually look for ways to improve scheduling options for our interpreters. Additionally, we recognize the need for career growth opportunities and strive to provide resources that support professional development. Your concerns about the PTO and sick leave process are noted, and we encourage you to reach out to interpretercommunications@languageline.com.

3.0

Feb 19, 2025

Heavy load for my language

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Decent pay for a remote job, Adherence incentive for $1 extra,

Cons

Back to back calls for certain languages. No raises will ever be provided. No support system, You have to figure everything out yourself. NO way to move up to different roles in the company. Health insurance is garbage the bare minimum. Expect you to learn and study a lot outside of paid work time.

LanguageLine Solutions Response

1y

Thank you for your feedback. We're glad to hear that you find the pay competitive for a remote position and that the adherence incentive is a positive aspect of your experience. We understand that some language lines may experience higher call volumes, and we are continuously working to optimize scheduling and support to ensure interpreters have the best possible experience. Regarding career growth, while some roles may be specialized, we encourage employees to explore internal opportunities and professional development resources available. While we do not currently offer traditional raises, we regularly review our compensation structures and incentives to remain competitive. Your feedback is valuable as we work to improve support and training tools for interpreters. If you have specific suggestions or would like to share more details about your experience, please feel free to reach out to us at interpretercommunications@languageline.com.

2.0

Feb 19, 2025

Great place to train

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Bonus for performance and hours worked, additional points depending on QA percentage that you can exchange for appliances

Cons

There are lots of problems with QA, it's pretty noticeable that supervisors don't speak to each other, and you have to double make sure they updated the extra hours because they don't always submit them of course if there are extra hours available after 5 pm (if you work 9-5 you won't be able to work additional hours since most of the times the ones they have are within that range) they don't give off most US holidays, and if they do you have to complete a form to be selected. If you miss an hour or a day and don't have a sick permit you have to do extra time but if there are no hours available you miss the bonus.

LanguageLine Solutions Response

1y

Thank you for your feedback. Since your calls were handled through one of our partners, we encourage you to reach out to them directly to address any concerns. Wishing you the best!

Viewing 136 - 138 of 1,191 Reviews

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