LanguageLine Solutions reviews about "training"

Too many short calls sometimes

When you get to actually work for the company, it’s rather cluttered.

Not a great pay rate for the stressful and strenuous interpreting work.

I am hired at 15 an hour and I won't get a raise anytime soon, definitely on the lower spectrum of the pay scale for being bilingual.

Low pay, not enough training.

Support system for employee could be improved

-calls run pass shift very often -adherence is effected when breaks aren't taken on time due to long calls which cannot be prevented by interpreters -No paid leaves -limited pay ( 15/hr PT, 17/hr FT) based on level of stress from long calls, difficult customers, and unpaid sick/personal leaves

They not give any orientation about the company everything is on written policies in the library. All your needs have to be done electronically by support request in the portal except for urgent technical problems. So you are pretty much on your own. The job itself is good, I am a new, only a month old. The $1 adherence bonus they sell at the interview is a bit difficult to clearly get and how to manage the "95% adherence" they say. Everything is electronic, very hard to get help for anything. Other than that I like it so far. Overall I think the pay is very low for the amount of knowledge and responsibility you need to have to do the job.